Privacy Policy

Welcome to Ace Print Media (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website (aceprintmedia.techrahat.in) and related services.

1. Information We Collect

We may collect the following types of information from you:

  1. Personal Information

    • Name

    • Email address

    • Phone number

    • Postal address

    • Company / business name (if applicable)

    • Billing and payment information (if you place an order)

  2. Usage Information

    • IP address

    • Browser type and version

    • Pages visited on our site

    • Time spent on pages

    • Referring URL

  3. Order-Related Information

    • Order details (what printing service or product you purchased)

    • Delivery address

    • Communication preferences

  4. Communications

    • Messages / inquiries you send us through contact forms, email, or chat

    • Feedback and support-related data

  5. Cookies and Tracking Technologies

    • We use cookies and similar tools (such as web beacons) to track usage patterns and improve your experience

    • Information collected may include session data, preferences, and website interaction data

2. How We Use Your Information

We use your data for the following purposes:

  • To Provide Services: Process your orders, communicate order status, deliver your print materials, and handle returns or complaints.

  • Customer Support: Respond to your inquiries, resolve issues, and manage support requests.

  • Marketing & Promotions: Send you updates, newsletters, promotional offers, or information about new services (only if you have opted in).

  • Improvement of Services: Analyze usage patterns to improve our website, services, and customer experience.

  • Security & Fraud Prevention: Monitor for fraud, misuse, or other security threats, and take action accordingly.

  • Legal Compliance: Comply with legal obligations, such as tax, record-keeping, and dispute resolution.

3. Sharing Your Information

We may share your information in the following ways:

  • Service Providers / Vendors: We share with third-party providers who help us run our business (e.g., payment processors, delivery services, cloud storage, customer support).

  • Business Partners: In certain promotional collaborations, with your prior consent.

  • Legal Obligations: When required by law, regulation, or governmental request.

  • Protection of Rights: To protect our rights, safety, and property or that of our users.

  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of Ace Print Media’s assets.

4. Data Security

  • We implement reasonable security measures (both technical and organizational) to protect your personal information from unauthorized access, disclosure, modification, or destruction.

  • However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your data, we cannot guarantee absolute security.

5. Cookies & Tracking

  • We use cookies to improve your browsing experience, analyze site usage, and support marketing activities.

  • You can usually disable cookies via your browser settings, but doing so may affect how our website functions for you.

  • We may also use third-party analytics tools (e.g., Google Analytics) to gather aggregated usage data.

6. Your Rights

Depending on applicable laws, you may have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.

  • Correction: You can ask us to correct or update inaccurate or incomplete information.

  • Deletion: Under certain conditions, you can request deletion of your data.

  • Withdraw Consent: If you have given us consent (e.g., for marketing), you can withdraw it at any time.

  • Opt-Out: You can opt out of receiving marketing communications.

If you wish to exercise any of these rights, please contact us using the details below.

7. Children

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have collected data from a minor, we will take steps to delete that information.

8. Links to Other Websites

Our site may contain links to third-party websites. If you click on a link to another website, please note that these sites have their own privacy policies, and we are not responsible for their content or practices.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. When we make changes, we will:

  1. Update the “Last updated” date at the top.

  2. Post the revised policy on this page.

  3. Notify you (if required) by email or via prominent notice on our website.

10. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or our data practices, you can contact us at: